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Talk and Walk: Move while You Meet
- Meetings are inevitable. In fact, in a recent Harvard Business School study, during the pandemic and now after, the amount of meetings went up by 12.7%! As coaches that specialize in team culture, the way you meet can determine the overall engagement of a team more than you think. Ever been in a bad meeting? […] Read More
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Five Ways to Show Customers You Care
- Customer service is a performance indicator that just about every business uses to gauge the success of their business. Whether you are in a big retail environment, or a small family-owned business, customer service is top of mind for many. Yet, as we continue to navigate the next normal of a post-pandemic world, every day […] Read More
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Rewriting the Story You Tell Yourself
- Even the best of the best leaders at times spin a yarn about how they are not a good enough leader, provider, and owner. After all, especially in a small business, the owner and leadership team may wear many hats. It’s tough to tell yourself that you’re great at every single one of them. But […] Read More
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3 Marketing Mistakes: Are you Guilty?
- As the official Marketing Magician for ActionCOACH (no, really. It says it on my job description), I take on the marketing strategy decisions for our firm and for many others. A comprehensive marketing plan can be filled with a ton of great strategies in print advertising, digital advertising, social media execution, direct mail, brand management […] Read More
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